How to Effectively Engage International Participants in Tech and Wine Events?

 

What happens when you step out of your own “filter bubble” and participate in open discussions? We all need our assumptions and outlooks challenged on a regular basis to encourage ideas to develop and for the events to meet the actual needs of our audience, not just what we think they are. Gabriella decided to attend Vinocamp Lisboa to do this with a great bunch of friends and here are some of the lessons learned.

For those of you unfamiliar with Vinocamp, it is a technology and wine un-conference co-founded by Grégoire Japiot and Miss Vicky in 2009. Based on the Barcamp philosophy, the conference aims to merge wine and technology through informal participant initiated workshops as opposed to formal top-down lecturing.

Though previous editions of Vinocamp were hosted in Paris, Beaune and Carcasonne, this one was the very first to have trekked off French terroir and onto the Opaz home stomping ground of Iberia; hence, we felt it was doubly-imperative that we supported the event. Additionally, as we’re always trying to diversify the European Wine Blogger’s Conference (a Vrazon project), it was only logical that we spread the good word among groups that we typically don’t have enough interaction with (e.g. the French – a group very well represented at the last EWBC). So last week, I hopped on a plane and headed west, and returned with many great topics churning in my head.

The Power of Presence

Living in a virtual bubble, we have a tendency to assume that our support of an event through Twitter, Facebook, Livestream, etc is powerful enough to make a significant impact. We retweet relevant information, offer a salient comment on blog post, or simply parlay questions on live video, thus showing our interest in the given discussion. Though this methodology has its merits, the power of one’s physical presence, especially if you’re adding to the conversation, outweighs the virtual presence. Relationships are stronger when people come together in the same physical space, and the goal of what we do online should be to create more offline interaction, not replace it.

Lesson: A physical event, like the European Wine Bloggers Conference or Vinocamp, demands physical presence in order to get the most from it. By attending, I’m not only showing support for the event itself, but I’m transforming virtual relationships into solid and hopefully, meaningful, ones.

Question: How do we get more of our virtual friends to meet us, and each other, in person without having to pay to travel all over the world?

Virtual Versus Physical Events

Vinocamp also highlighted the big difference between a virtual event and a physical event. More specifically, why doesn’t Vinocamp and the EWBC add a virtual component to their physical events? Clearly, I can’t speak for Vinocamp, but the EWBC has always maintained that our event is a 3 day physical conference that grew from our personal desire to brainstorm in the same room and network with fellow content creators. However, back in 2008, when the EWBC was first launched, the idea of a virtual conference was relatively nonexistent in the wine world. Popular virtual events like Wine Blog Wednesday and Taste Live were active, but even they were in their infancy. Today, there are hundreds of niche virtual events taking place around the world, and their popularity is growing rapidly.

Lesson: We need to push ourselves to think outside the box and utilize technologies in innovative and useful ways. Just because an event has always been physical doesn’t mean it can’t utilize alternative technologies throughout the year.

Question: If our physical community is strong and continuing to grow, wouldn’t a virtual event that allows participants from 30+ countries to connect and network also be of use? Could there be a way to nurture the community during the year by providing a platform where people can pitch their current projects, potentially finding people interested in collaborating, consulting or supporting their project?

Formal Versus Informal Events

An unconference, such as Vinocamp, allows participants to pitch their discussion topics at the event in an informal and relaxed setting. The advantage of this being that participants can take relevant topics and debate them, sparking new ideas and questions in a group setting.

The EWBC, on the other hand, because participants don’t already know each other and there may be language barriers, has worked on a slightly different basis: creating panels and keynotes around relevant topics so participants can learn from some great practitioners, but they can also hash out their questions during the various networking times that are plugged into the program.

Lesson: After last year’s event, we realized that debates aren’t as relevant as hands-on experience. Learning without practicing doesn’t translate to education. This is why we’ve changed the EWBC program to incorporate more practical application in our workshops, giving everyone a chance to practice what’s presented. Through the 4 streams of communication: photography, videography, literature and speaking, participants will walk away with experience of what they’ve been taught.

Question: Come 2012, should the EWBC rock the content even further to incorporate a form of unconference model, whereby participants from all walks of life, can pitch their discussion topics at the conference itself? Would you be willing to suggest content and lead workshops?

Bridging the Online Language Gap

When we created the EWBC in 2008, we had no idea who we would attract, and as a result, we made a conscious decision to have the content in English, in part, because it was our first language and the agreed “international” language. Little did we know that we would attract 30 people from 11 difference countries! Was it a success? Absolutely, because despite the fact that not everyone spoke English as their first language, between sessions, people quickly switched to whatever language was necessary to communicate with fellow participants. Call it a little slice of the United Nations. It was awe-inspiring, and on that final evening, as 15 of us sat on a terrace in the heart of Logroño with a full moon and large beer in hand, there was a heartfelt smile on all of our faces that the cultural gap can be bridged.

Today, the conference has grown massively, and despite our best efforts to make people feel warm and welcome, challenges always arise. This is normal with any event, but what makes this challenge interesting, is that the ongoing issue of intercultural communication has become a sticking point to all social media discussions.

For example, at least year’s EWBC, it was the first time that the French bloggers adopted the #ewbc hashtag and began chatting with one another in French using it. From my understanding, the concern was that they would be seen as trying to separate themselves from the rest of the community, but instead, they drew in French speakers from around the world asking questions. This is exactly what we want, because it helps create dialogue, discussion and debate across all cultures. Language should enhance the discussion, not block it.

Lesson: Miss Vicky Wine brought up a fabulous suggestion to bring on informal language ambassadors to help participants feel supported and included in their given languages. Essentially, they could be ‘point people’ listed on the website willing to answer questions in that particular language. The additional suggestion of having live interpreters in the language of the host country was equally appreciated (but will require a generous sponsor!) Check out Ryan O’Connell’s post on the topic as well.

Question: Is this enough to solve the language gap? Are there more ways we can help people feel included, especially in the host country?

I don’t have solid answers for any of these questions, but events like these, not to mention the North American Wine Bloggers Conference that will take place next month in Virginia, will help the wine trade rethink some attitudes and bring to light some truly innovative ideas. And of course, we always welcome your feedback!

Enhanced by Zemanta
  • http://ovineyards.com Ryan O’Connell

    did you see the vinocamp lab?  It sort of plays with the ideas brought up in “physical versus virtual” … cool concept.  http://vinocamp.fr/2011/06/vinocamp-lab-english-version/

  • http://thirstforwine.co.uk thirstforwine

    Great questions – thanks Gab. Would be interesting to see what our friends who’ve been to the EWBC think

  • Alexandra Corvo

    Hi Gabriella! awesome text. I am from Brazil. I was sommelier for 10 years, I am a wine school owner in Brazil and I was at the last day of Vinocamp, cause I write a blog since 2006 here in Brazil, of course it is in porruguese, but I really feel I am losing the oportunity of talking to more people because of language. I was talking to Andre Ribeirinho, he writes in english. I couldnt write in english because I have many brazilian readers who wouldnt understand. I guess the best way is to have both versions…yes it is going to cost me a lot of time to translate it all, but maybe it is the only way to reach more people. What do you think? http://www.alexandracorvo.wordpress.com

    • Gabriella Opaz

      Alexandra, you have hit the nail on the head :) I would love to be fluent in Portuguese, but sadly, I’m not, which means that I can either speak to you in Spanish or English. We may stumble and struggle through the conversation, but the only way for us to connect is by trying :) However, by offering information in more than one language, you are increasing the potential to connect with more people. Though time consuming, it’s really the only way. 

      That said, what makes these events so incredible is our ability to find a common language, whether that means hand gestures or simple vocabulary, there are always ways to communicate, and the more we can offer these easy solutions for people to connect on a more profound level, the better the community will be. 

      The hard part, is to figure out how new and innovative ways to bridge that language gap :)

    • http://www.viniculture.pl Viniculture

      @ba7bd82c4e0dd18e0d9c396409ed2b68:disqus  – imho – you need to know your goal? whom you really want to reach? english speaking worldwide audience or just portuguese?
      Language is a very important point when it comes to the conferences (bravo Gabriella, great post!!!), but for you, as a school owner/blogger you need to define what you really want to achieve by being wine writer.
      content translation could be really pain in the ass, and at the end of the day results might be not satisfying for you.

      • Alexandra

        Hey, thanks for writting. I think there are aspects of the profession that I discuss in my blog that could be more widely discussed if they reached people from outside also. I think Brazil still doesnt have as many professionals like I find in Europe or US, so sometimes I feel like I am talking to myself and I would love to be able to write and -  most importantly have feedback fr- om experienced professionals  from all over…exactely like we are doing right now! this is a great example of discussion that could be held in my blog (that would be great also for my readers and students to learn from) if i wrote in english! ;)   thanks for the oportunity to discuss. thanks Gabriella

        • http://www.viniculture.pl Viniculture

          @ba7bd82c4e0dd18e0d9c396409ed2b68:disqus - I think I’ve met you during conference in Porto (WOPIC) in a bus we had long conversation;) sorry, if I’m wrong;)

          to the point – yes and no;) writing in english gives you possiblity to reach more people, but it also means bigger “competition”. you need to have USP (unique selling point) to stand out of the crowd…
          gosh… we’ve just started huge conversation!

  • http://www.viniculture.pl Viniculture

    @97d46cd50d2ccc5e44b8079cdb36b9b1:disqus - to me it’s a great post. bright side of the moon is now almost no technology-entry bar (at least it’s no big limitation). if you want to start writing about something it will take you a minute to create blog and we have numerous platforms to pick.
    regarding vinocamp and idea of connecting to worlds: technology and wine industry, to me crucial issue is to have a balance between people from these two worlds. i can imagine it’s not an easy task.
    EWBC – you’ve just mentioned many important threads. what is the most important goal for you, as an EWBC’s organizer? networking? learning wineries about something more (like leveraging social media potential)? i see many possible ways which could be picked… no matter what the goal is, i think it would be great to have at EWBC real workshops with moderators who would be pro-practitioners. 
    enough – i don’t want to make you angry with bit too long comment;)

    • Gabriella Opaz

      First and foremost, you would never make me angry with a lengthy comment, especially when it’s so thoughtful :) To your questions as to what our goals are, you were dead on when you stated both networking and wine education, but I would throw in general communication as well within a digital setting. But what’s key is that the participants feel part of the process, and this has been the greatest challenge for us. With people streaming in from around the world, how can we provide them an opportunity to share their questions? 

      I truly believe that people’s guards are let down when they’re with one another in an informal setting. Ideas flow and sessions are born, without language being the main barrier. When you’re surrounded by friends who are in an equal position as yourself, the focus is to create, brainstorm and play – and I truly love that space!

  • http://twitter.com/WineTravel Wink Lorch

    Interesting debate you’ve started Gabriella.

    Regarding the language barrier (and this might work for you, Alexandra), I think that micro-blogging (Twitter or FB) bridges that gap quite nicely. It’s much easier to post a short update in a foreign language in which perhaps you are not sufficiently capable of writing a full blog post, and that helps to engage with people not speaking one’s mother tongue and encourage the conversation to be international. That has already happened at EWBC as you mentioned and I think it can continue beyond the events especially if it is encouraged at the events themselves.

    My concern about virtual/physical events is that unless physical events are video-streamed, live blogging/tweeting during a presentation and/or discussion can sometimes gets mis-construed and the points being made lost completely by some of the virtual audience, especially if they are not fully attentive and following 100% of the time. This could be ‘dangerous’ with some subject matter.

    • Gabriella Opaz

      I think you’re right Wink, these miscommunications are bound to happen, but don’t happen even when we’re up close and personal? God knows that anyone in a relationship can attest to such misconceptions. But I think the virtual element is intriguing. We’ve dabbled in it in several events, but haven’t really committed to a 100% virtual one, and I’m curious what it would look like, especially if the community is already comfortable with one another. We go at least a year, if not more, before we have the opportunity to pitch our projects to fellow participants, and I wonder if we can’t equally bridge that gap with something virtual…what that would look like? Clueless, but I’m game to experiment :)

  • http://www.winelog.net/blogs/drxeno Ward Kadel – @drXeNo

    Great, great article, Gabriella.  I’ve actually always wondered about the language component for your conference and it’s great to see that people have quickly (and perhaps unconsciously) adapted ways around any barriers.  I found that I adapted WAY quicker, like in days, while traveling around France, Spain and Portugal last year.
    I think that Miss Vicky’s suggestion about point people is fantastic and a must implementation.  Cheers!

    • Gabriella Opaz

      You’re not alone Ward! There are loads of ppl who have had similar questions about the EWBC, and generally, we do quite well. But there is always room for improvement, and I think Miss Vicky was ingenious with her idea. We all need people we an relate to, and if you haven’t entered the community yet, understanding that it’s a bit of a love fest between cultures, than you need a safety net. These ambassadors might be able to fill that gap.