Making plans for the wine fairs

 

There are so many things going on in the next week, it is hard to keep track of everything. Here’s a handy summary and guide of some of the fun wine stuff we at Vrazon (that’s Ryan Opaz, Gabriella Opaz and myself, Robert McIntosh) are involved in.

Why not add these to your calendar and come along to as many of these as possible?

20 May, 2012 – Sunday

First appointment is the RAW FAIR, organised and run by That Crazy French Woman, Isabelle Legeron MW. This is a wine fair for those who want to explore what Natural Wine is all about. Come along and try something different – you might like it.

If you do come, make sure you pop over to the Access Zone ‘Unfiltered’ booth where we will be helping small artisan producers learn about social media and sharing some of the fun stuff happening at the trade with the world. We’re inviting all our friends from the EWBC, the Digital Wine Communicators par-excellence, to join in the fun & advice sessions too :)

21 May, 2012 – Monday

We will be back at RAW for the trade-focused day. Gabriella will be there all day and would really appreciate any moral support while Ryan and Robert head off to ExCeL to set-up for the London Wine Fair.

22 May, 2012 – Tuesday

Come along to the London International Wine Fair 2012 at ExCeL. I know, I know, I hear the moans about “getting out to ExCeL” already, but really it isn’t that far or hard, just make sure you avoid the main rush hour at the very start and end of the day and in fact the DLR is pretty handy and there are some good views.

11:00 – One of our first activities will be a debate on “The Birth of a Generic” on the Wines of Turkey stand (N20) with Taner Ogutoglu and guest-starring Willi Klinger from the Austrian Wine Marketing Board and a great friend of the EWBC and the digital wine communications community. We’re also tasting some great Turkish wines. SIGN UP HERE

Vrazon is running our third ‘official’ Access Zone on stand K70 with so much exciting stuff. Here is the full Tuesday schedule, but highlights of the day include:

  • 10:30 – “The internet changed my business” – a discussion with three wine trade professionals impacted by social media, but NOT producers or retailers. This affects us all
  • 13:00 – “Why do you hate your customers?” – a lively discussion with Robert Joseph about how the wine trade interacts with customers. Always fun to hear Robert speak his mind
  • 14:00 – a superb mystery wine tasting with the highly entertaining Joe Wadsack. We’ve got one wine to taste, discuss and give feedback on, and even a chance to win a prize. Be there!!
  • 16:30 onwards belongs to Grenache. First we’ve got a discussion about “Grape Days” and promoting individual grapes in social media and how that has worked for the innovative Grenache Symposium members. Then ….

The end of the day PARTY! G-Night is a party where we drink wine, we don’t study it. Lots of grenache wines to taste in relaxed surroundings a short trip from ExCeL. Drink Grenache with Pizza & Burgers .. and refresh the palate first with a beer or two. BOOK YOUR G-NIGHT TICKET NOW.

23 May, 2012 – Wednesday
Back to ExCeL for the LIWF, possibly requiring a decent coffee to get the energy up first thing. Today’s full Wednesday schedule is here, and the highlights include:

  • 11:00 – “Using Social Media to Organize a Wine Tasting” – a discussion including Gabriella (our in-house expert) and Andre from Adegga. Tips and tools you can use yourself. This session will be quickly followed by an overview of the tools we are using on the Access Zone in case you fancy doing anything like this elsewhere yourself.
  • 14:00 – Freewine tasting. Just in case there wasn’t enough wine to taste at the show, we’ve nabbed some more. It *is* technically free BUT this is special because it is an association focused on reducing SO2 in wine and building an awareness campaign around this. Good wines and interesting messages
  • 15:00 – “Natural Wine – Finding the Middle Ground” – after a weekend of RAW and Real Wine action, plus the Freewine tasting, we want to have a reasoned debate on how the “Natural” message reaches the consumer; with expert opinion from Isabelle Legeron MW, Jamie Goode and Giampiero Nadali for Freewine
  • 16:00 – BORN DIGITAL WINE AWARDS – we announce the winners of the €1000 top prize in 6 categories for best online wine content. A session not to be missed, particularly because Laithwaites (a BDWA sponsor) will be supplying some beers to refresh the throats which will be hoarse from cheering.

24 May, 2012 – Thursday

Last day of the LIWF but SO MUCH still to go, so save your energy. Full Thursday schedule here, but the main highlight session would have to be:

  • 11:30 – EWBC 2012 – we will make some exciting announcements about the schedules of the EWBC Digital Wine Communications Conference itself, and the trips before and after it. We will taste some of the fantastic Turkish Wines we will be exploring in Izmir, thanks to our sponsor and host Wines of Turkey, and meet some of the speakers.

This will be followed from 13:00 for three hours or so, by the brand new WINE-STARS competition being organised by Catherine Monahan of Clink Wines. The excitement surrounds 10 wineries competing in the finals for some listings with top on and off trade customers in the UK market, Dragon Den style. You have to see this in action, and your opinion will probably count too – so come along and support some wineries hoping to make it BIG.

Is that enough to be getting on with?

If you are coming along, do get in touch or follow online at http://vrazon.com/accesszone

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As my Riesling gently weeps

 
Wine glass and guitar

Ready for musical accompaniment

Riesling. It’s like the wine world in microcosm.

Wine experts love it but cannot understand why consumers don’t go gaga over it, but ultimately this is our fault.

Consumers have heard about it, and when it is poured in their glasses really do enjoy it, but feel confused by its many styles, provenances and the ways it is presented. However, it ends up with a depressingly familiar tale, with an elegantly circular argument:

1. Wine experts wax lyrical over the amazing complexities and variety (of Riesling) …

2. Consumers hear too many conflicting messages, get confused about the overall concept and cannot internalise the information, so ignore it …

3. Wine experts decide that their favourite grape is underappreciated and decide to promote it, so … [Go To 1.]

The BIG problem is that saying “Riesling is great” is that it is a bit like saying “Guitar music is great”. Of course there is great guitar music, no-one would disagree, but if I pick some at random am I going to get Rock, Classical, Jazz, Blues, Rock & Roll, Folk, Heavy Metal, …

When complexity in wine is bad

The wine industry ignores this complication because they have lived in the world of wine for so long that they (we) see the myriad of styles as a positive feature, but for regular consumers it is a complication, a confusion, and ultimately a negative feature.

It means that the wine world sees the success of Australian Rieslings as a sign that consumers are rediscovering the grape, but they are left wondering why Germany and Alsace are still not benefitting.

The point is that the buyers of “Rock Guitar” Aussie, lime-citrus, steely, dry, crisp Riesling are not at all interested in the “Jazz Guitar” Alsatian honey-and-nuts Riesling, nor the “Classical Guitar” of German floral, citrus, mineral and high acid Riesling.

They buy Australian Riesling because Australia Rocks! and “Australia” in many cases trumps “Riesling”.

I obviously exaggerate and oversimplify, there are many styles of wine in each of these regions, but consumers don’t know this detail, so most work from limited experience and “common knowledge” models.

Common knowledge tells you that Riesling is sweet, cloying and stuff that is best left to the 1970′s.

Common knowledge may very well be wrong.

Common knowledge is VERY hard to change.

Let’s face it, for Riesling (and Chenin Blanc, Chardonnay, Pinot Noir, and many more, if not most, varieties) “varietal labelling” is a misleading simplification anyway. It doesn’t say anything really useful, or relevant, about what the consumer will experience from this bottle.

You cannot convince an audience that is not listening. Until the message we send resonates with the ultimate consumer, it will continue to be ignored. Wine writers need to find a way to write about Jazz Guitar for Jazz lovers, not sell the instrument to all. It means we have to understand the consumer much better, and speak to them directly, not shout and hope to be heard.

Some varieties are guitars, let’s play accordingly.

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The Art & Craft of Natural Wine

 

“… if you will make a man of the working creature, you cannot make a tool. Let him but begin to imagine, to think, to try to do anything worth doing: and the engine-turned precision is lost at once. Out comes all his roughness, all dullness, all his incapability; shame upon shame, failure upon failure; pause after pause: but out comes the whole majesty of him also; and we know the height of it only when we see the clouds settling upon him. And whether the clouds be bright or dark, there will be transfiguration behind and within them.”

- John Ruskin, The Stones of Venice 1851

I’ve been trying to get my head around Natural Wine for a while. It’s not so as to understand the wines or what certain winemakers are trying to do, but why it creates such animosity and argument. If you will indulge me a moment, I’d like to put forward a way of looking at this which involves a sci-fi film, 19th century wallpaper designs and the Dynasties of Port wine which I look forward to discussing with producers and consumers at both upcoming ‘natural’ fairs – RAW (The Artisan Wine Fair) and The Real Wine Fair.

Jasmine block-printed wallpaper designed by Wi...

Jasmine block-printed wallpaper designed by William Morris. (Details from Linda Parry, William Morris and the Arts and Crafts Movement: A Sourcebook, 1989.) (Photo credit: Wikipedia)

I do not want to be drawn into the debate over the term “Natural” to describe this end of the wine spectrum. I feel it is as good a title as any, and in any case, I believe this term will soon/eventually disappear. This style of wine will survive, we will just think of it differently. I am not arguing for one side or another, but I do think we should support a range of viewpoints.

Like most wine discussions, arguments about Natural Wine mainly revolve around the liquid in the bottle – how it gets there, what it tastes like, and what it should be called. This seems logical, after all, we are interested in wine, right?

In fact, I would argue that it is not.

Taste IS a personal thing, and one can like or hate individual bottles, but this is not the same thing as appreciating the motivation behind how they were made. I personally don’t like (any) cheese, but I do appreciate the craft of cheese-making.

The ‘features’ of the Natural Wine movement include: a focus on sourcing organically grown materials, minimising the human inputs and interactions with these materials in the winery, and attempting to bottle a liquid that expresses a unique character associated with the grape and the place it comes from. These are all laudable aims, but they are also open to measurement and criticism, which is what occurs.

We’ve come to accept organic viticulture as rational, but there are always choices to be made on details, such as ripeness for picking. Then, what counts as “intervention”, when in fact, as even Doug Wregg has pointed out, there’s no such thing as natural wine, only natural vinegar? And finally, when the resulting wine smells unlike any other wine on the market, is this to be interpreted as a fault, as a character of the terroir usually filtered out by technology, or simply a winemaker’s preference?

The two sides of the debate will argue these points interminably, but because they are seeing the argument from different perspectives, they will never agree. I believe that a little reframing of the discussion, might, if you will excuse the pun, bear more fruit.

“… we now have discrimination down to a science.” – Gattaca (1997)

In the general market, we have come to accept the role of technology [in its broadest sense - as the application of scientific knowledge] to allow us to consume with consistency, quality and reliability. This is true not just in wine, but across the board. Wineries proudly announce the technical qualifications of their wine-making staff and their latest investments in machinery.  They adopt ever more clever, innovative and ‘scientific’ practices to remove variability caused by nature and human error when making their wines in order to achieve these perceived values for the consumer. When they do come across issues, even ones such as environmental responsibility, they ‘fix’ them with more technology – lighter bottles, recyclable plastic, alternative energy and so on. Science begets more science.

This is the underpinning to quality marks such as “Parker Points”, Gold Medals and sweetness scales; it is taken for granted that we are all consuming the same product so we can measure these wines and judge them. If it ticks the boxes, it is good. If it strays from the accepted scales, it is bad.

From this perspective, Natural Wine is at fault. Like a brilliant child who has grown up wild without attending school, he fails the standardised test. In the great terms of reference of the film Gattaca, he’s an (in)valid. As the ambitious Vincent Freeman, conceived ‘naturally’ by parents who could have had him ‘specified’ from the lab, but who still wants to head into space, says:

“I’ll never understand what possessed my mother to put her faith in God’s hands, rather than her local geneticist.”

Do we want wine lists made up from ‘perfected’ interpretations of wines, or do we want them to be varied and evolving, capable not only of fault, but of greatness?

Truth to Material

As I was vividly reminded when watching Zev Robinson’s latest wine documentary, “Life on the Douro” recently, making wine is just as much to do with the interaction of people and places as it is about the liquid that ends up in the bottle. Natural Wine should not argue over levels of sulphur, tannin or VA or whether a wine is ‘better’ because it was made in a clay pot. It seems to me that instead it is driven by a rejection of these technological terms of reference.

Arts and Crafts Armchair

Arts & Crafts Armchair at V&A Museum

The Natural Wine movement is not the first to take this approach, and looking at other experiences might be able to teach us lessons. The Arts & Crafts movement famously did much the same for design and architecture in the late 19th Century. John Ruskin and William Morris may not be names you are familiar with, but they too were reacting to a society falling for technology (the Industrial Revolution) and argued that the division of labour and reliance on machinery was damaging society. They argued for design to be “true to its materials” and avoid unnecessary ornamentation or fakery, for the designer-craftsman to be involved in the product at all stages (hand-making everything), and for a return to ‘craft’ production instead of machine precision. It is really not hard to see the parallels with wine.

Let’s compare an IKEA chair with a craft-made kitchen chair. Both are used for sitting on, but they are different, not because of exactly how they were made, but because of what they mean to us. One is a disposable, mass-produced consumer good to be replaced when it inevitably falls apart (it must, they need us to buy again); the other is an heirloom, a piece of furniture and art to be treasured, and one whose minor flaws are integral to its story.

Even if this is true, there is always a time and place for both approaches, and no reason for being absolutist. There’s space in our life for IKEA kitchens and 3L bag-in-box wine as well as Morris & Co Wallpapers and Qvevri wines.

Arts & Crafts did not survive for long, but it did matter. It failed in large part because although craft production is attractive, it is not commercial – it doesn’t scale. There are only so many tables & chairs you can make each year if you have to do every stage yourself, and they become expensive. Natural Wine faces the same issue. But the ideas behind Arts & Crafts did inspire others to change, to make more honest products, to think of the people and societies who made and consumed the products they were creating. This movement inspired designers like Charles Rennie Mackintosh and architects such as Frank Lloyd Wright and the Bauhaus movement and still influences thinking today.

But will it age well?

You can convince someone to want to taste a bottle of Port by telling them a story about carving vineyards out of steep rocky valleys, shipping wines up and down treacherous rivers and across dangerous seas, and the huge wealth and desperate ruin that families experienced as a result, without once having to mention what the wine tastes like.

Taste is only a part of the consumer experience, but the process can be important if it is part of the context and the experience.

If we accept this, then it won’t matter how it is made on either end of the spectrum, and we can get on with focusing on the people and the story, and the impact, of the wine.

I honestly believe that the term “Natural Wine” will eventually disappear because once this extreme of the wine world is accepted and less radical, once its principles have been more widely adopted and reinterpreted, it will be meaningless as a differentiator. I look forward to new terms and movements emerging, and the wine trade should support this, not fight it.

It will have been a success because a small group of people encouraged us to see the world of wine differently and reach for the clouds.

[Disclosure: Vrazon has agreed to attend the RAW Fair to run the "Access Zone Unfiltered" social media space during the event in 2012, and we look forward to listening and learning about different views on these wines, and tasting wines. This post is not meant as promotion for one event or another however]

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What 1% increase in spending will sell you more wine?

 

Ironically, the answer is probably not by increasing the quality of your wine.

A vineyard tractor

Will this sell wine? (by @ryanopaz)

With the one exception, moving from a Parker (or other pointillistic) rating of 89 to 90, there is very little chance that you can find any benefit to a 1% increase in wine quality leading to a measured increase in wine sales. Yet wineries will spend thousands and thousands of dollars/euros every day to try to make it happen. They spend on things such as: a new bladder press that presses the grapes even more gently, a consulting winemaker to come in and tweak the style of their wines, or maybe a whole set of new fermentation tanks just because the current ones are not quite the right shape to attain maximum extraction. I’ve seen all of these implemented by wineries who were struggling to sell more wine. Each time the winery was looking for a way to get more people to buy their wine, but from what I can tell, all that was achieved was a larger bank debt and the same amount of wine being sold.

I’m talking about wineries with established markets and established ways of doing things. A new winery might quite rightly need to upgrade the materials they have as they begin to grow, but even in that case, measuring the quality of the wine in relation to the wine making gadgets’ fixed costs is a VERY difficult thing to do. As we used to say in the kitchen I worked in: “It doesn’t matter how fancy your knife is if you don’t know how to use it.”

The irony is that so many wineries are already full of fancy wine making equipement with shiny wineries and fancy bottles, and yet they have either forgotten to invest in a website, or the website they currently have hasn’t been updated in years. Today the website is not an option.

So what 1% increase in spending might help these wineries to sell more wine, if not by making the wine better?

If poor wine quality is stopping you from selling more wine then you will need to spend a lot more than 1% of your budget to improve the wines. If you’re selling wine already and you want to sell more, a new tractor is not going to make difference to your sales. The problem is, buying a tractor is easy to understand. It’s a physical object that you can touch and you know it’s there. Marketing, websites, and PR are less so. You can’t physically touch them and, like a ghost, that can be scary! “New wine press, no problem, I can see that and touch it and all is good! New online social media campaign? Well, I don’ t think that that will help much, plus I don’t understand it”.

Not understanding how something  works does not mean you don’t need it. 

I don’t understand how the hard drive in my computer remembers what I put in it, but that doesn’t mean I don’t need it. I buy it, and use it, because it is useful. Social media, and a functioning website, are not optional winery tools, they are as essential as your destemming machine.

That is if you want to sell more wine.

I believe that a 1% budget increase spent on your winery’s sales, marketing, or online engagement will make a small difference to your bottom line. Quite often a very large difference. If you have the courage, I dare you to try.

An example: What is your annual operating budget for your winery? 250,000 euros? 500,000? More? Less? Let’s start with the first one, where 1% gives us 2,500 euros. Take that money and go out and hire a professional, not a relative who took a weekend class in web design, but a trained professional, and have them sit down with you and teach you about Twitter, Facebook, or even help build your first blog. For that 2,500 euros, and a bit of shopping around, I bet you could get a new website and some in-house training. Maybe not the fanciest website, but you could trade that in for a Facebook fanpage, some Twitter help and more in house training. Now you’re set. Just remember to ask questions and get involved; this stuff won’t run itself.

Then spend 1% of your time each week engaged with it. That’s just 15 minutes a day.

2,500 euros of social media education and initiatives + 15 minutes a day = more wine sold. Guaranteed. Or rather you won’t sell any less wine. You can only gain.

This won’t happen overnight. I bet you didn’t learn to make the perfect wine your first day in the winery. It probably took some time to learn how to do it. That’s ok. It didn’t stop you from trying though, did it? No, you wanted to make better wine, so you went and did it no matter what. Next thing you know, you got the hang of it and pretty soon it became easier and easier. The same goes for social media.

By getting out there and talking to consumers and promoting yourself online, you will sell more wine. The social part of getting out there won’t be tangible, but your selling wine will be. What have you got to lose? With the crisis here in Europe impacting sales, wineries can’t afford not to try. Make 2012 the year you try something different.

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The electricity of creativity

 

“I’m like a great big dark cloud, floating over the land, discharging my creativity in a sudden burst, like a lightning storm. If I were on twitter, facebook, etc. I feel I would waste the energy in lots of small bursts. I do not want to do that. You won’t find me on social networks. … Of course, that’s what I feel today and it could change.” (paraphrased, from sketchy memory) – Iain Banks, 2012

Iain Banks Reads Stonemouth

Iain Banks Reads Stonemouth at Foyles, 2012

I attended a book reading & signing for Stonemouth by one of my favourite authors last week at Foyles in London. Iain Banks is the author of not only some amazing fiction, such as Wasp Factory, but also of science fiction (under the name Iain M. Banks). I particularly recall a book called Feersum Endjinn that included a very early model for Wikipedia/Internet he called The Crypt. He comes across as lots of fun, very creative, very Scottish and I happen to know he is also a wine lover (he admits to a fondness for Chateau Musar which also appears in a couple of books).

I took the opportunity to ask him if he used social media in his creative process, and I got the answer above. As an advocate of these platforms for wine, I feel it is a shame, but I totally understand what he is talking about. He says he writes his books in one, sudden, 3-month flash (after 9 months of “thinking about thinking, thinking, thinking about planning, and planning”). For authors who have to publish large creative works like a novel, I can see how the ongoing conversation might be a distraction. People would expect him to be creative, funny, innovative all the time. He admitted that if it helped him sell (a lot) more books, he’d probably do it, but I’m guessing he’s not desperate for cash after his 26 or so published works, so it is unlikely to happen.

I see, on the other hand, that for other creative types (like bloggers), the creative process is much faster, less intense in some ways, and the potential for the social conversation to spark more ideas and deliver value, more direct.

I do find myself, from time to time, involved in a discussion or reading a post, and thinking: “Hey, I wrote about that and covered it already somewhere …” then realising that it was never a fully formed thought, but just a comment or status update, and therefore seen by very few. If only I’d bothered to see it through, maybe it might have advanced the discussion a little further.

I know this is a feeling that many wine bloggers have experienced, but despite the many benefits of having channels for “micro-blogging” and reaching large audiences of followers and friends with wine content, it is fairly certain that this is diminishing the output of truly creative, fully-formed, valuable thoughts on our blogs, and that is a shame.

Is it time to change the balance and get back to longer form publishing? Save up some of that electricity for a proper show of lights?

This is a topic I know will be coming back to, including at the EWBC (and see these excellent points made by Andrew Jefford on the same subject as well).

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