Tag Archives: customer service

Beyond the call of duty

I just have to point you to the kind of post you never expect to see, but exemplifies the future of retailing, one built on relationships and service and not on the “fast-buck” concept.

Price check: 2005 Caronne-Ste-Gemme Haut Medoc

Can you recall seeing anything like this before? I have had such conversations, but only face to face in the old fashioned local stores that know I’ll be back again and again. These are a dying breed in the ‘real’ world.

The difference here is that this post is up for ALL to see, not just for ‘best’ customers. It shows how committed Jill at domaine547 really is to her customers, current and potential.

Thank you Jill, and I hope you get the success you deserve.

Can you point me to anyone else who has done this?